041: Clarity of Feedback

The clarity of our feedback is key. From timing, to amount, to directness and indirectness and so much more, the “correct feedback” matters most in a distressed nervous system full of noise and confusion. We can’t, and shouldn’t, expect ourselves to be perfect. We can hope to continually get closer and clearer at reflecting “the

Read More…

040: Cheerleading Mistakes

We’re going to make mistakes. It’s a fact of the complexity of our work. Fortunately, as part of the learning process mistakes are profoundly helpful. Let’s pay attention to them.  “There is no such thing as a failed experiment, only experiments with unexpected outcomes” – Richard Buckminster Fuller

039: Why We Ask Questions

Certainly it’s not only so that we’ll give our clients the feeling of being in an interrogation. We ask all those questions for multiple reasons, the most important being that they help us direct attention without telling our clients what to do. This is a borrowed episode from a chapter in my “unofficial” Guide to the

Read More…